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Knowledgeable
Customer Service
Extensive customer support helps our customers leverage the power of the Yield
Book.
Usage Support
Our help-line analysts are fully knowledgeable about the usage of the Yield Book
and possess a solid grounding in fixed income mathematics and portfolio analytics.
On Line Training Manuals
Print out manuals and detailed "Frequently Asked Questions" lists from our Customer
Support website.
Workshops
Select from class offerings designed for users of all levels. Classes are taught
in hands-on workshops and offered year-round in major cities worldwide.
Technical Support
Our team of highly-trained system engineers coordinate the installation process
with your in-house technical staff. Afterward, we provide on-going technical
assistance to any systems issues.
On-Site training
Upon installation of the system, we conduct initial training on-site. Alternatively,
customers may opt for a custom workshop in our training room.
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